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Go back to the My Info section of the program. Edit the dependents information and verify their date of birth. If the child is age 17 or older in 2022 they are not eligible for the Child Tax Credit.
I deleted the dependent and it is still rejecting it would you know why that would be everyone else is under 17
Reject code IND-116: For each dependent in 'DependentDetail' in the return, if 'EligibleForChildTaxCreditInd' is checked, then that dependent's age must be under 17.
If you've already gone through the steps above and you feel this message was received in error, contact the Social Security Administration (SSA) at 1-800-772-1213 to verify that their records are accurate. If SSA records need to be corrected, it can take up to four weeks to transfer the updated information to the IRS. Please wait four weeks and then re-file the return.
If the reject continues, or if you do not want to wait four weeks to re-file electronically, then your best option is to paper file.
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