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Level 2
Mar 19, 2021 9:01 AM UTC
Question

Reject Code IND-031-04

After receiving 4 rejections, I learned some valuable information. Currently, the IRS still has not processed 7 million 2019 tax returns. If this applies to you, even though your 1040 has a specific AGI, the IRS has it as zero. 

 

To confirm this most likely applies to me, I created an IRS account to see my tax transcripts. For the year 2019, instead of the transcript, it has a "Verification of non-filing letter for the year" which "provides proof that the IRS has no record of a filed Form 1040-series tax return for the year you requested."

 

I went back to my 2020 return and entered zero for the AGI and re-efiled. The IRS accepted it within 5 minutes. 

 

This more than likely explains why I only received the first stimulus and not the second or third. 

  

I of course will contact the IRS to further confirm for my scenario, but I thought this might help some people. 

8 replies

Level 3
Mar 19, 2021 12:15 PM UTC

Well now isn't that special!  This happening to my mom as well and she also never received the second stimulus payment.  I think I will try this.  Thanks

fanfare
Level 15
Mar 19, 2021 1:48 PM UTC

AGI = zero works for some filers but not for others.

you can also first tell TurboTax you did not file last year.

Level 2
May 17, 2021 3:11 PM UTC

How do I tell TurboTax that I did not efile last year?

Level 2
May 17, 2021 3:00 PM UTC

Thank you so much! After 3 attempts rejected for my minor kids' tax return the 4th attempt was accepted. Big relief!