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Cngue8196
New Member

Refund

I need to make sure I am not charged for live help for my taxes. I never received any live help, and I did not choose that version.

This is my order number.

EFECC226115968

posted
‎January 12, 2022 10:18 AM
last updated ‎January 12, 2022 10:18 AM
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xmasbaby0
Level 15
Level 15

Refund

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

o call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎January 12, 2022 10:23 AM
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