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Level 1
April 3, 2020
Question

Refund from a purchase

  • April 3, 2020
  • 1 reply
  • 4 views

I recently paid for my kids day camp on TurboTax card (green dot ) . The daycamp refunded me back the money on to same card ( because of Coronavirus they closed down) . How long does it take to get the refund back from a purchase . It hard to get through to anyone to talk to turbo tax live agent . Can someone please help me out and answer me . Can I get refund back from a purchase ? And how long is the wait ? 

    1 reply

    Level 15
    April 4, 2020

    All billing issues with the Turbo Visa Debit Card can only be handled through Green Dot. Please reach out to Customer Care at (888) 285-4169.

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