Hi! I have referred my friend to create an account and we both got our 2022 tax returns accepted. However, I still haven't received any rewards or gift cards emailed me. It's been more than 3 months. Could you please tell me why? Thanks.
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With the TurboTax Invite-a-Friend Program, you can earn a $10 Amazon.com Gift Code reward for every friend you refer who completes their taxes with TurboTax for the first time.
How does the Invite-a-Friend Program work?
How many people can I refer?
You can refer an unlimited number of friends, and we encourage our customers to share with as many friends as they would like. However, you can only earn $200 in referral rewards per year.
Who is eligible to participate?
How do I track my referrals?
You can trigger a ‘dashboard’ email that shows the status of all of your referrals. Just visit the Share page (http://refer.turbotax.intuit.com/faqs) then click on the Email My Stats link, found under the sharing options.
How many rewards can I earn?
You can earn up to a total of twenty rewards, or $200 in Amazon.com Gift Codes.
I accidentally deleted my Amazon Gift Code reward email. Can it be resent?
Yes, of course. Just send an email to support@extole.com and we will re-send your reward to you via email. Please note that support@extole.com will respond back to your request during M-F, 9-5 pm Pacific.
How do I redeem my Amazon.com Gift Card reward?
It’s easy. Redeem your Amazon.com Gift Card reward in just a few steps. First, copy the claim code in the reward email. Then, sign in to your Amazon.com account, and click Apply a Gift Card to Your Account. Finally, enter your claim code and click Apply to Your Account.
What if I referred my friend, he or she completed his or her taxes with TurboTax, but I never got a reward?
No problem – please send an email to support@extole.com with the email addressed you used to register for the program. In this email, please send us the email address of your friend, and we’ll look his or her referral in our system. Please note that support@extole.com will respond back to your request during M-F, 9-5 pm Pacific.
How do I unsubscribe to your email list?
Each e-mail we send should contain an unsubscribe link, or you can unsubscribe by sending an e-mail to support@extole.com and include the e-mail address you would like unsubscribed. Please note that support@extole.com will respond back to your request during M-F, 9-5 pm Pacific.
Note: The only reason you would receive e-mail from us if you haven't registered is because someone you know thought you might like this opportunity. We do not sell e-mail addresses and we do not send spam. ?
Are there any special restrictions or rules for the program?
This program has a simple set of rules to ensure that participants are referring their friends, and not spamming large lists or referring themselves. The rules are:
Still Have Questions? Send an email to support@extole.com with questions, comments, or concerns. Please note that support@extole.com will respond back to your request during M-F, 9-5 pm Pacific.
Hi! I emailed Extole Support as you said but they said Extole doesn't manage the referral program for Turbotax and that I should reach out directly to the Turbotax Customer Care Team. Could you please tell me Turbotax Customer Care Team contact info?
And you might think to change that information on the website not to mislead people, as it seems wrong now.
Thanks.
I am in the same situation, I referred 4 friends last year we all received our tax returns and I never received any bonus
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