Recovery Data

[9196129578]

Lap top crashed and data lost from 2023 filing ( no issue with 2023 filing ) just need it for 2024 filing

[Cindy4]

It looks like you are using TurboTax Desktop.  Is there a chance you have a backup of files from the crashed computer stored on an external drive somewhere?  If so, you will want to search it for the " .tax" file.  If you are unable to access the computer and locate you 2023 .tax file, the other option is to set-up your online IRS account and get your 2023 tax transcript.  

Hope this helps!

Cindy

[KarenL4]

Hi,

So sorry to hear your laptop crashed!  That is painful!  You don't say how you filed your last return. If you filed it through TurboTax Online, you can log into your account and an expert can assist you in finding your return (it's under documents). If you used another software company, they can likely assist you. In any case, you can get the return information (and other useful stuff) from your IRS account.  This  article gives you more detail.  If the transcript isn't enough, you can request a copy of the return. Here's info on that process.

Hope this helps and again, sorry!

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Regards,

Karen

[dev145]

Hello,

if you used TurboTax desktop and if you do not have a copy of tax return in PDF file or .tax file, there is no way for TurboTax to recover data.  That data was stored locally on your computer only. You might try recovering data from hard drive using recovery service. If you cannot recover them at all, you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

Thanks for participating in TurboTax's Ask the Expert event today. I hope this information was helpful!

[nallerheiligen]

Does Turbo Tax retain any of the information for the electronically filed returns? I lost my computer in a flood and used the desktop/download last year. 

[DoninGA]

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@nallerheiligen wrote:

Does Turbo Tax retain any of the information for the electronically filed returns? I lost my computer in a flood and used the desktop/download last year. 

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If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf