Received reception code: CA_MCTR_Payment, how do I fix?

Forum|Forum|3 years ago
January 27, 2023
2 replies
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Themindofteyan

Level 2

I spoke with a turbo tax cpa. I was told it is a system or internal issue . She stated to wait until Monday to see if Turbo Tax Updates the issue . If you keep getting rejected no worries it’s not your fault I’m in the same boat . You have done everything correctly it’s an issue they are still fixing .

missaleigh

Level 2

Oh thank god, someone who kind of has an answer for this. I fixed and got rejected and called TT support and attempting to fix again and got rejected and thought I was going to pull my hair out. The tiny payment I got for the MCTR is totally not worth all this trouble I'm having filing my taxes. I hope they fix it soon.

Themindofteyan

Level 2

I totally agree the payment was small the headache is bigger . I’m crossing fingers that hopefully today they can have this resolved . This absolutely frustrating for us all . I wish you luck and feel free to comment I will reply with any updates I have I am constantly looking online and calling lol . Best of Luck

CarissaM

Level 15

Please try to Sign in and re-file today, as the issue should be fixed.

Please let us know if you encounter the same issue.

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