As long as you are not using the Federal Free Edition, you can contact us by following the directions below:
If you're using TurboTax Online:
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Start by signing in to your account (if you aren't already). Why do I need to sign in?
- Click Contact in the upper-right corner of your screen.
- Ask your question, and then:
- Post it to our community of experts; or
- Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).
If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.
If you are using Federal Free, you will need to add Plus to contact us.