Why wasn't my filing free like they are promoting

[celeste_10268]

To qualify for the TurboTax free edition you can only have this included: 

• W-2 income
• Limited interest and dividend income reported on a 1099-INT or 1099-DIV
• Claim the standard deduction
• Earned Income Tax Credit (EIC)
• Child tax credits

Situations NOT covered in TurboTax Free Edition include:

• Itemized deductions (Schedule A)
• Business or 1099-MISC income
  (Schedule C)
• Stock sales (Schedule D)
• Rental property income (Schedule E)
• Credits, deductions and income reported on schedules 1-6, such as the Student Loan Interest Deduction

Reference Link: https://turbotax.intuit.com/best-tax-software/why-its-free

[celeste_10268]

@chrystyle22 Alternatively if you didn't qualify for the free edition with TurboTax the IRS has other free file programs that they offer for eligible taxpayers. 

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

[jvdfedie]

It's possible your adjusted gross income is too high.  See regulations for free filing.

[chrystyle22]

I had everything on the list to qualify for the free filing they let me get all the way to the end to say oh that will be $120 😲 then I found out about a class action lawsuit dealing with this free filing bs 

[CatinaT1]

You are able to begin your tax return using TurboTax Free Edition, but if you do not qualify for it, you will be prompted to upgrade. 

Please see the following link for tax situations covered in TurboTax Free Edition.

Free Edition

To see what you are being charged for please follow the instructions in the following FAQ.

Review Fee's