Why does Turbotax lie in their ads about free tax. Should I turn them over to the IRS for false advertising of free tax figuring as offered by the IRS

[AlanT222]

TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules.

Simple tax situations covered in TurboTax Free Edition:

• • W-2 income
  • Limited interest and dividend income reported on a 1099-INT or 1099-DIV
  • Claiming the standard deduction
  • Earned Income Tax Credit (EIC)
  • Child tax credits

Situations not covered in TurboTax Free Edition include:

• Itemized deductions
• Business or 1099-MISC income
• Stock sales
• Rental property income
• Credits, deductions and income reported on schedules 1–3, such as the Student Loan Interest Deduction

[Palowe78]

I just got done doing my taxes with TurboTax and I thought it was free. I had to pay $190 for them to be filed. $50 for federal, $50 for state and $90 for the deluxe edition. I called customer service, the agent just laughed at me on the other line. she said oh I know all the ads are misleading.  I asked why does it say for file for free. she said only special groups get it for free. which I think is bull**bleep**. I needs my money just like everyone else. I don't understand why I had to pay all that money and the Ads lie. your customer service person just laughed at me like I was a joke.  can someone help me here?