What does this error mean? isCkRad indicator found but radUnderwriter is missing

[Deneira]

Yup. Tried from multiple devices. Cleared the cache. At this point, I will remove the advance.

[Gehrke19]

Its Feb 27th 2025, Does this mean you all are out of funds then

[JotikaT2]

Would it be possible for you to send us a screenshot of the message you are receiving?  Make sure to only include this message and not any personal information.  This will help us confirm that the message you are getting is related to the funds available in the Refund Advance program?  You can reply to this thread with your screenshot.  Thank you.

@tadump  
@Deneira 

@Gehrke19 

[Nnyse1984]

[tadump]

I guess if this error were resolved it wouldn’t really matter for us since it will be the 28th by that point. 

e: I should add that the above screenshot is exactly what I was seeing as well. Tried about 5-6 times spread out over the day. 

[jessiemarie1983]

You'd think if it were no longer an option they would have taken it off.  I'm getting the same exact error on my laptop and phone.

[glowrilla824]

Have you figured this out or how to move past it and still-keep the advance option? Im gettting the same errror!

[jessiemarie1983]

Nope I just did the 5 days early option even tho it was still telling me I qualified for an advance.

[tadump]

I figured I would try once more before it was the 28th, 15 minutes to go…well it finally worked. So if anyone sees this in the final minutes of 2/27, give it another go.