We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again.

[2020user]

I have tried several times to make the credit card payment and I keep getting this error.

"We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again."

I tried steps in this link and it didnt work either.  

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-we-are-having-trouble-validatin...

I have contacted Card issuer and they said they dont see even a transaction attempt from Turbotax. I have even tried 4 different cards, and none of them worked..

Tried reaching out to telephone/ online support, both agents wasted almost 3 hours (restarting browser, clearing cache, etc) - nothing worked..

[Derek_G]

I am having the same issue. All to pay the $25 for State filling. If I can't get past this wall, then I cannot eFile. Very frustrating. Really makes me want to drop this program and get something else. 

[EbonyA]

If you have tried all the steps in the FAQ to no avail; please try using a different internet browser altogether and let us know if the issue persists. 

[2020user]

My issue was finally resolved by speaking to Collections department. There was some error in the system and my account was flagged as pending for collection.

Collections department (6 AM to 2 PM - Account on hold)

[phone number removed] collections department 

Once I spoke to them, they immediately removed the flag and I was about to proceed. 

May be you could try this..