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w2g's

when entering w2g's, each w2g takes longer to input data, 23rd one takes about 5 minutes to complete,

read on line other have same issue on mac computer

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5 Replies
HeatherPLO
Intuit Alumni

w2g's

@rvsz9946

 

We need more information to assist you further.  Are you using the Online or Desktop version?  

 

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w2g's

Using Mac Monterey OS 12.2 Desktop.  All others entries work ok .

CarissaM
Intuit Alumni

w2g's

Please follow the steps here to update the Turbo Tax software. 

 

If you still have the issue after performing the update, please comment and let us know. 

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w2g's

Apple software is up to date 12.2 and Turbotax is also up to date.  Still same issue but gets slower with each entry

LindseyLO
Intuit Alumni

w2g's

Have you tried clearing your cache and refreshing? This may help. Assistance with doing so has been provided by clicking here.

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