1817163
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
cyndiman
Level 2

Unable to open turbo tax after update. I uninstalled and reinstalled. still not able to open. Ta 2020, Windows 10

I just get a little blue dot in the center
Topics:
posted
‎January 22, 2021 9:03 AM
last updated ‎January 22, 2021 9:03 AM
0
2
524
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Art03
New Member

Unable to open turbo tax after update. I uninstalled and reinstalled. still not able to open. Ta 2020, Windows 10

TurboTax has a software problem. Many on internet getting error message 1601 "windows installer not accessible". Have called Intuit twice with no solution offered.

‎January 22, 2021 11:43 AM
0
514
Reply
Bookmark Icon
MichelleLO
Intuit Alumni

Unable to open turbo tax after update. I uninstalled and reinstalled. still not able to open. Ta 2020, Windows 10

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎January 22, 2021 1:13 PM
0
513
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

hung05
jychien
csktx
Coloredo
olwi00

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started