TurboTax 2020 Deluxe will not update and will not complete tax return. What should I do?

[JimLilly]

I get 3 error message 5639, then 5640, then 5639.  I removed and reinstalled the program.  Problem remains.  

I cannot complete my tax return because it say "errors found".

[Cass0317]

For these errors, it is suggested to uninstall and reinstall, if that doesn't resolve the problem and you're comfortable with computers, try the alternate solution in either TurboTax link below. You can also contact us for assistance walking through these steps.

• Error 5639: Can't configure product update system
• Error 5640: Can't configure product update system