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Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

 
3 Replies

Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

If you have no refund, you are not eligible for "pay-with-refund".

You are probably looking at the fee to e-File a State tax return.

 

@Jain06 

Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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