The worst service

[Guipingz]

Dear Turbotax,

You deducted the E-file fee, but just tell me it's rejected. You can't do nothing except telling me to mail them by myself. It's really the worst software I have used.

I will never recommend my friends to use such service.

[DC-taxpayer]

Hello, why don't you Tweet to TurboTax (@TurboTax)? Maybe you'll get a refund on your e-filing fee. Companies often respond when you post something on Twitter. Good luck!