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3 Replies

Tax reject assistance

What is the rejection code and/or message you received for the rejected tax return?  Federal or State?

SANDRA17
New Member

Tax reject assistance

IND-181-01 - The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing.

 

I DON'T REMEMBER MY PIN FROM LAST YEAR, BUT I FOLLOWED THE IRS INSTRUCTIONS TO GET A PIN.  HOWEVER THE NEW PIN ASSIGNED TO ME IS 6 DIGITS, BUT TURBO TAX WILL ONLY ALLOW 5 DIGITS, SO IT WAS REJECTED AGAIN.

 

KrisD15
Expert Alumni

Tax reject assistance

The PIN should be 6 digits and there should be that much space to enter it. 

Please click the link below and follow the directions. 

If needed, log out of your account and then back in. 

 

Enter IN PIN

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