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Level 1
December 19, 2023
Question

state download problems

  • December 19, 2023
  • 1 reply
  • 14 views

While Intuit provides instructions on how to solve the problem with downloading one free state, including an executable that is "supposed" to correct the loop, it doesn't work either. Looking at the executable window, it appears to be trying to remove the 2022 download. It says "State:S2022ZVA, Payment method:Free", and the display label at the top says "Turbotax 2022: Clean States". This is the item with instructions

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

Should I try the next time-waster, which is to uninstall Turbotax H&B?

1 reply

VolvoGirl
Level 15
December 19, 2023

For 2023?  No.  Just wait.  The state programs aren't ready yet.  Try in Mid January.

SteamTrain
Level 15
December 19, 2023

I agree...Just Stop Trying until middle of January.

State forms are rarely available before then...and if they do download this early, they will be WRONG.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Level 2
February 10, 2024

Recommendations are to stop trying until the middle of January...now its the middle of February and it still doesn't work.