Smart Check

[CzarSosa]

During the Smart Check

Capital Asset Worksheet 1.  Is this a Digital Asset Y/N must be entered.

I am unable to go forward or back, regardless of what I choose:

* No entry

* Is a Digital Asset - Yes

* Is a Digital Asset - NO

[AmyC]

A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

Online version:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.

[CzarSosa]

Thanks for the reply but for future reference, I found the solution.

The question was asking that if any of the assets sold were digital.  So I called my financial institution for guidance and they told me the transactions were stocks and bond and not digital.  So the solution is to either go to the forms and click "No" for every one of the transactions (66), or keep clicking "No" on the Easy Form and eventually it will go to the next step.  Unfortunately, you have to do it the hard way but that is the safest and most accurate way.

Regards,

CS