RMD Question Confusion

[rjr2al]

ONLINE Turbotax Program
I received a 1099-R that has only one Gross Distribution (Box 1) & Taxable Amount. (Box 2). The Gross Amount & Taxable Amount are the same.
The Gross Distribution & Taxable Amounts are equal to Partial RMD+QCD+Roth Conversion. It appears that Turbotax DOES NOT credit the QCD plus the Partial RMD as equal to the Total RMD. Therefore,
Turbotax defaults to charging additional tax & gives the option of requesting a waiver. This is UNACCEPTABLE! I have tried for 8+ hours, searched Turbotax forum, and haven't been able to report that I have taken the Total RMD. I called Fidelity & they insist their reporting is in compliance with IRS Regulations. I even filled out a revise 1099-R (Form 4852) which was no help. This has been an ONGOING reporting problem as documented in the Turbotax Forum.
H E L P !!!!!!!!!!!!!

[Frederick25]

But it you enter the amount on line 1 that might not be the total amount you had to take to get the required rmd.  So then what do you do?

[Frederick25]

However the amount on my 1099 r shows an amount that is greater than the rmd due and which was taken in 2025.  So I do what ?  Thank you

[DaveF1006]

You will need to contact the program's administrator or documentation to find out what the RMD requirement was for 2025.

@Frederick25