Rejected because irs is looking for my wife'dCGI.but we filed joint return, so CGI is for both of us. how can i resolve rhis?

[gordon66]

i have verified that the CGI is correct for us jointly. They still cannot identify my wife by the CGI.
can you help me?

[CatinaT1]

The IRS uses your prior year AGI to combat fraud.   

You can find your 2022 Adjusted Gross Income (AGI) by: 

• Looking at line11 on page 1 of your 2022 Form 1040; or 
• You can request a transcript of your 2022 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript  

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2022 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return. 

[mikenjones7]

This happed last year as well forcing a paper return.  After checking the IRS website and verifying our joint 2022 return AGI $171,464.00, I entered this for the TurboTax verification of ID. Initial Return Rejected, TurboTax Reason Spouse AGI wasn't recognized. My AGI matched, thus return rejected. Looked at my PDF 2022 saved copy and AGI was different, Trie resubmitting with that AGI, again rejected, reason spouse AGI not recognized. Online search suggested entering $0 for Spouse, 3rd time rejected. This is not acceptable. I agreed to, and paid for Turbo Tax assistance. Do you have a solution or am I forever destined to filing paper returns?

[taxlady28]

For some reason the IRS has a different AGI in its database and yours in not matching.  You can get around this by telling TurboTax that you did not file taxes last year.  Then the AGI question will be bypassed, and you can continue to file.  The AGI question is a TurboTax question, and the IRS never sees it and does not care that you did not report it.