Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you

[kenny886]

been trying to pay for the tax return in the past few days, and even called for help.

And still can’t solve the issue.

Tried all different credit cards, and keep getting the error message: “Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you”

what’s going on?

[cblettenberg]

I just had this issue and solved it by putting 123 Main St in the address field for your credit card. It won’t be an issue with your card, due to payment processors look to city, state, and zip for verification.