Re: My account says that I haven't filed my taxes with TurboTax ever. I have filed with Turbo Tax twice so not sure why it shows no record of my history.

My account says that I haven't filed my taxes with TurboTax ever. I have filed with Turbo Tax twice so not sure why it shows no record of my history.

posted

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used

https://myturbotax.intuit.com/account-recovery/

Or you used the Desktop CD/Download program. Then the only copies are on your computer.