turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Loading from CD

Turbo Tax won't load. I get two errors, can't find these files.

MSVCP140.dll

VCRUNTIME140.dll

 

I've verified they are in Windows/System32 directory. 

 

Almazing69

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Best answer

Accepted Solutions
PatriciaV
Employee Tax Expert

Loading from CD

If you have tried reinstalling TurboTax from the CD without success, you may wish to use a download file instead. Follow the instructions for "How to switch between...a CD or download" from this article: How do I download my software from TurboTax.com?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

Loading from CD

That worked  was able to load CD.  X86 Vversion.

Turbo Tax needs to issue a procedure change.

View solution in original post

3 Replies
PatriciaV
Employee Tax Expert

Loading from CD

If you have tried reinstalling TurboTax from the CD without success, you may wish to use a download file instead. Follow the instructions for "How to switch between...a CD or download" from this article: How do I download my software from TurboTax.com?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Loading from CD

No need to download software. Install Visual Studio 2015 redistributable package, like many many help links already instruct you, but trick is to install x86 version even if your computer is x64. No need to reboot.
Redistributable version needs to match bit-ness (32 or 64) of software being installed (TurboTax 2023) and not version of your OS.

Loading from CD

That worked  was able to load CD.  X86 Vversion.

Turbo Tax needs to issue a procedure change.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question