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Is there a way to report incorrect validation for State taxes? I'm fairly certain my Utah state form is correct but is still failing validation.

"FORM TC-40W (1) : Payer ID must be 14 characters long without hyphens" actually applies to FORM TC-40W (2).
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1 Best answer

Accepted Solutions
DawnC
Expert Alumni

Is there a way to report incorrect validation for State taxes? I'm fairly certain my Utah state form is correct but is still failing validation.

Change the WTH to lower case (wth).  Just make sure you put in the numbers first and then the letters without a hyphen.

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3 Replies

Is there a way to report incorrect validation for State taxes? I'm fairly certain my Utah state form is correct but is still failing validation.

Actually, maybe the (1) refers to the part of the form and not the line? 

In which case it's possible it's just a form fill issue. Is it perhaps the "H" at the end that's already counting as one of the 14 characters and then recounting when the WTH fills?

TaxFormFillIssue.png

DawnC
Expert Alumni

Is there a way to report incorrect validation for State taxes? I'm fairly certain my Utah state form is correct but is still failing validation.

Change the WTH to lower case (wth).  Just make sure you put in the numbers first and then the letters without a hyphen.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Is there a way to report incorrect validation for State taxes? I'm fairly certain my Utah state form is correct but is still failing validation.

A casing issue? 

Well... It worked. I mean, 'wth' is not how it appears on my W2 or how it imported it automatically, but it worked. 

Is there any way we could submit a feature request for an updated error message to indicate that was the problem? Or better yet an automatic casing step in the import process?

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