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Installed Deluxe 2019, It ever asked for a license, and it will not launch after install.

I installed on windows 10.

Deluxe Turbotax 2019

Successful.

Launched Turbotax

Nothing happens, Launched from program list, nothing happens.

Uninstall

Successful

Re-install

Successful

Launch.... nothing happens.

And during the INSTALL & REINSTALL it never asked me for a LICENSE CODE.

Need some help!  Thank yoU!

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3 Replies
Irene2805
Expert Alumni

Installed Deluxe 2019, It ever asked for a license, and it will not launch after install.

Your best path is to call and speak with a TurboTax specialist about your installation issues.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link:  https://support.turbotax.intuit.com/contact/
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.​​​​​​​

 

Installed Deluxe 2019, It ever asked for a license, and it will not launch after install.

Where do I find the license number

Installed Deluxe 2019, It ever asked for a license, and it will not launch after install.

If you have the Turbo Tax CD and can't find the License Code

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902

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