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TurboTax cannot help with a IRS refund.
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**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
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Check your refund stratus here:
https://www.irs.gov/refunds
If it says "Tax Topic 152" then that is only general refund information.
https://www.irs.gov/taxtopics/tc152
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