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I'm not sure who you purchased a "used" CD from, but you got scammed.
TurboTax desktop software is sold to be utilized by one user on that user's computer(s) only. It is a violation of the end-user agreement to sell or purchase software that has already been registered on another computer.
You won't be able to e-file your return using this software.
then how come there are hundreds of them for sale used on Ebay and Facebook marketplace.
I bought used until 2019 tax year...
... then for my 2020 taxes I bought one on facebook...
I got half way thru my taxes and it asked for the code...then locked me out saying registered to someone else.
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