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keyjuntay
New Member

I keep getting disconnected from live help and I was forced to sign up for something I don’t want to pay for but will pay for with some of my refund

 
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HeatherPLO
Intuit Alumni

I keep getting disconnected from live help and I was forced to sign up for something I don’t want to pay for but will pay for with some of my refund

Depending on what you need help (if it is a specific tax question) you may be charged for assistance.  Please see the below additional information on how to obtain that specific live assistance. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

If you have a general software question, you can discuss it here and you will not be charged. 

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