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I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

form 2555-T requires a minimum value of 1 according to you for Travel-Days in US on business. I did not travel in the US for business. Answer of 0 must be possible. This is a fault on your end. I have just paid $$$ to try to call to inform and get help--your help line hung up after wasting my time and money.
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8 Replies
DanaB27
Expert Alumni

I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

Please try leaving the field blank instead of entering $0.

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I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

I tried both 0 and blank before calling for help. I cannot advance past this unless you fix the form or I lie on my taxes.

I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

Just adding, that I am NOT willing to lie on my taxes. So please fix the form. Thanks.

I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

If you are using TurboTax Online, please clear browsing data for all time and use the Chrome browser.  Delete your form which seems to be corrupted.  When you enter the information again, leave the days in US blank.  If you are actually on desktop and working in the form, then delete the form and go to step by step to complete it, once again leaving the field blank for days in US 

KrisD15
Expert Alumni

I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

TurboTax does not require you to enter any time living in the U.S.

Form 2555-T does not require you to have physically been present in the U.S. for 2021.

 

Please follow the advice given in the previous answer. 

 

@jlan344850

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I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

I have followed all the previous advice. The form is telling me it requires a minimum value of 1. I cannot continue to prepare my taxes.

Screen Shot 2022-03-23 at 6.36.43 PM.png

I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

Same exact problem.  I need to enter 0 (zero) for number of days in US on business on Form 2555-T and Turbotax Premier Desktop for Windows will not let me.   This is a bug.   When will it get fixed?

 

 

Screenshot 2024-03-16 201056.jpg

DaveF1006
Expert Alumni

I just tried calling the support number for help because form 2555-T is faulty. I call international. Auto answer took forever with options, repeated them, then hung up.

Also, the trip information screen appears because you must have answered yes to the question preceding this screen.  This question asked you if you made any trips abroad during the time period between 07/20/2022-07/19/2023.  Here you will say no and that screen you list above should disappear in your return and you won't be asked this question. 

 

If it should reappear put a "1" in that box just so you can move on in your return. This will not impact your  return.

 

@RobertL418 

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