Tax Year Prior to 2020: I have triple checked my information from my tax return to the IRS to go app and it tells me my information doesn't match what's wrong?

[Starwberri]

I called IRS REFUND HOTLINE and it told me my amount of refund and my dd 2/26/20 so I'm going to assume the website is overwhelm and wait until 2/26/20 see what happens

[teenamaria42]

yes all last week checked now the IRS app saying information does not match

[Critter]

Millions of early PATH effected filers are overwhelming the system ... try again tomorrow. 

[Starwberri]

I was getting error information incorrect on wmr did a little research and read to clear my internet cache or try a different browser and I tried a different browser and my info showed on wmr with no problem approved and dd 2/26/20

[Tazoman78]

Thanks I'm getting that message "my info doesn't match" but just yesterday it was working fine. When I call the IRS this morning the automated system said it's being processed so this puts me at ease for the moment.

[nanos2106]

I already filed, it was accepted. I even got the money in my account, everything was cool but on the website and on the app it says my info doesn´t match. I called and they said that everything is ok my refund is processing, but I already got the money. How is that possible ?

[EbonyL122824]

@nanos2106 If you received your tax refund then everything is okay. There is no need to worry. The systems just have not updated as of yet.

[Shavonsevier30]

Wheres my refund website said that my return was accepted on 02/10/2021 now for the past 2 weeks when i check its been saying my information doesnt match which i have been using the exact same information on my 2020  return.

Does this mean there is something wrong with my 2020 return?

[AshleyLO]

It doesn't necessarily mean that anything is wrong. However, if you want to make sure that all is well with your return, the following help article will assist you in how to contact the IRS: What if my IRS refund is taking longer than 21 days?

[drfee1good420]

Mine was fine it was just saying still processing on the first stage of the bar then I check now it says all my info is wrong I was supposed to get my taxes 5 days ago is there something wrong with my taxes idk what to do I called the number and it says unavailable at this time for the automated voice 

[Givenscory18]

Did you ever figure this out??? I’m going through this right now

[drfee1good420]

I’ve been trying to call irs says I can’t or only lets me speak to the AI and it’s driving me insane 

[Givenscory18]

Call this number...  [phone number removed] you will be on hold for at least an hour and 30 mins. And just tell them what’s going on and they will either transfer you to an agent or help you right there (of the person isn’t an a-hole.) It’s the only way I’ve been about to get ahold of anyone. I’m fixing to call now as well. Hope you figure something out. 

[Givenscory18]

(866)

897

3315

[drfee1good420]

So far I’ve called two days ima row on hold for over 3 hrs for yesterday no response just broke my 1 hr mark for my try at it today