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I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

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I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

Are you using the online or downloaded version ?

I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

Online

I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

I am not a new member

I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

If you are not sure of your information used last year, see the attached Help for instructions on how to recover your login.

Account recovery for login from prior year

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I can't get into my tax return. I thought I reset my password but it isn't working. How do I reset my password on my computer to get in and finish my 2018 tax return

I'm using the online free version.

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