turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Nealt341
Returning Member

I am shocked at the refund turbo tax has gotten me, I’d rather file my taxes free how do I do that I also see no advantages to the max benefits and want it removed

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
KatrinaB48
Expert Alumni

I am shocked at the refund turbo tax has gotten me, I’d rather file my taxes free how do I do that I also see no advantages to the max benefits and want it removed

Yes. If you changed your mind about MAX, you can remove it as long as you haven't already paid for it.

When you're in your return:

  1. Select File in the left-hand menu.
  2. Continue until you get to Step 1, Review your order, then select Start.
  3. When you get to your order summary, select Remove under Max Benefits.
  4. On the following screen, select Remove MAX.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Nealt341
Returning Member

I am shocked at the refund turbo tax has gotten me, I’d rather file my taxes free how do I do that I also see no advantages to the max benefits and want it removed

I cannot find the cancel max information you provided

Nealt341
Returning Member

I am shocked at the refund turbo tax has gotten me, I’d rather file my taxes free how do I do that I also see no advantages to the max benefits and want it removed

Your app will not allow me to cancel max benefits, please cancel it

LindaB1993
Expert Alumni

I am shocked at the refund turbo tax has gotten me, I’d rather file my taxes free how do I do that I also see no advantages to the max benefits and want it removed

I recommend signing into TurboTax on google or your computer.  Sign out of the APP in order to view the expanded screens.

 

If you changed your mind about MAX, you can remove it as long as you haven't already paid for it.

 

When you're in your return:

  1. Select File in the left-hand menu.
  2. Continue until you get to Step 1, Review your order, then select Start.
  3. When you get to your order summary, select Remove under Max Benefits.
  4. On the following screen, select Remove MAX.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies