I am being asked for payment on desktop even though I entered license code

captdb2000 · ‎February 01, 2026

I bought a license code at Costco, I downloaded the desktop version and entered the license code and now I am being asked to pay.

xmasbaby0

What is it asking you to pay for? With desktop software there will always be a $25 state e-file fee. The software includes the program to prepare a state return, but there is an extra fee to e-file the state. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.

Or are you being charged more than the $25?

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**