turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
thomasyoungblood
Returning Member

e-filing

I press charge my credit card and it saves the return and goes to the next page. At that point it will not let me do anything but go back. The program won't let me select continue.

posted
‎May 14, 2021 7:56 AM
last updated ‎May 14, 2021 7:56 AM
0
1
492
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
HelenC12
Expert Alumni
Expert Alumni

e-filing

Try deleting your cookies, clearing your cache and rebooting. If that doesn't work, use a different web browser. See the following:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎May 14, 2021 8:05 AM
0
488
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

jadenluucheung
aphillips1974
lnakamura808
lnakamura808
philip-moran