down load from ameritrade

[LinaJ2020]

If you are referring to the import from Ameritrade, to see instructions, click here:  Import

If you are speaking about the import does not work, please continue to read:

It could be due to many reasons.  I would suggest you manually enter the information.  For example, if its a Form 1099-DIV, here are the steps: 

In TurboTax online,

• Sign in to your TurboTax account and select Pick up where you left off
• At the right upper corner, in the search box, type in "1099div" and Enter
• Select Jump to 1099div
• Follow prompts

Use the same instructions for 1099int or 1099b