Cannot import Etrade document

Forum|Forum|6 months ago
January 24, 2026
1 reply
60 views

Hello,

I was able to access my Etrade tax information online earlier this week, but when I try to import the document via TurboTax, it tells me "We could not import this". I have the third-party data sharing set appropriately to allow third-party access by TurboTax.

Might it be the case that documents become available for import later than they do for client access?

thanks

TurboTax Self Employed Online

GabiU

Level 13

Hi @brooklyntj
Be sure to check on or after January 31st 2026. Many institutions have stated this is when their forms will be available. Hope this helps!

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MDIRKS1962

Level 2

I am having an issue -when I try and import for Etrade documents

It does not log get me into account -- I have confirm the user id and Password -- Am I am logged into the account on a different tab

CatinaT1

Level 15

I Receive Error message : 'That didn’t work. Try signing in again. (103)'

While many tax documents arrive by January 31, some brokerages delay consolidated 1099 statements (like 1099-B) until mid-February due to account complexity. If your data isn't ready to import yet, check back in a week or two.

If you are using TurboTax Online, try importing using a different browser. Make sure any VPN or Anvi-Virus is turned off.

See the following TurboTax Help articles for potential fixes:

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