Can't download TurboTax Desktop

[goodglarp]

I purchased the 2023 CD from Costco and used the license to register the product. I copy the license code and am presented with a teal "Mac download" button, but when I click it the tab momentarily flickers but nothing is downloaded. The computer is an iMac running Sonoma 14.4. What else do I need to do in order to download?

[Cynthiad66]

Select your situation for tips to solve TurboTax Desktop for Mac issues.

Installation help

Updating help

I'm seeing TurboTax can't be opened because Apple cannot check it for malicious software

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[goodglarp]

In the end, I was able to adapt the DVD drive I had and install from the disk I purchased.