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Here's a link to the TurboTax FAQ with instructions on updating your TurboTax account information:
If you are a TurboTax Advantage member, I've seen that some members are experiencing an issue. I'm sharing below a link to the workaround if this is your situation.
If you continue to experience difficulty, you can contact TurboTax Customer Support by using the instructions linked below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632
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