Bug: Save as PDF changes file name

Forum|Forum|4 years ago
March 14, 2022
1 reply
1 view

When I save my return as a PDF after e-filing, TurboTax changes the name of the saved file if I include a "." somewhere in the filename other than the extension. For example, if I save my return as "2021.MyReturn.pdf", it saves it as "2021.pdf". If I try to save it as "2021.Some.Name.pdf", it saves it as "2021.Some.pdf". It looks like there is some incorrect logic attempting to strip off the file extension even AFTER the extension was already stripped.

Even worse, if I save "2021.Joe.pdf" and then later save "2021.Mary.pdf", it will save both files as "2021.pdf" and doesn't even warn you before it replaces Joe's file with Mary's file. Joe's file is gone without warning and there's a good chance you won't notice.

This is in TurboTax Deluxe for windows desktop. If there's a better way to report bugs please let me know.

HeatherPLO

Level 14

Please try to use a dash or an underscore when saving. If this does not resolve your issue, please post here for further guidance.

[edited 3/14/22 12:55 PM CDT]

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

zeblonAuthor

Level 3

Well sure, once you know about the bug it's trivial to work around. But you have to notice it to know you need to work around it. Relying on the user to notice the program didn't do what you told it to is not a very good way to respond to a bug that can cause data loss.

VolvoGirl

Level 15

Still a bug in TurboTax 2023 asof today April 13, 2024, and equally annoying.

You can not use a period in the file name! A period is only used to separate the name from the extension, the extension being .tax2023. Why are people trying to enter a period in the name? Just use a space or underscore _ instead. It's not a Turbo Tax rule but a Microsoft Windows rule.