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Activation required everytime I sign in.

Totally unacceptable.  Everytime I sign in to Turbotax it updates and then requires a new activation.  I have turbo tax on ONE computer but now it is indicating I have it installed on Several Computers.

 

I called customer support, they were unable to help me but gave me the number to turbotax technical support, which turned out to be the same number I called for Customer Service.

 

Obviously, nobody at turbotax can help.

 

Any suggestions?

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1 Reply
CatinaT1
Employee Tax Expert

Activation required everytime I sign in.

When you originally installed your software, did you have a thumb drive in one of your USB drives? Or do you have your software installed in OneDrive instead of a local drive?

 

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