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Level 2

Question

5 e-files question

Forum|Forum|1 year ago
March 2, 2025
1 reply
1 view

On our 5th efile the form was rejected by IRS for simple error that TT could not have known. TT sends email, we click on link in email to fix error, opens our return, we fix error, run all checks again, go to efile and TT says we have reached our 5 maximum and cannot efile. QUESTION: Does TT now recognize this return as one of the original allowed 5? Is there a way to file this efile instead of printing it? It was part of the 5.

Thanks, I have spend 40 minutes on phone with TT and cannot get anyone to understand my question.

Lisa

Level 15

how simple an error?

If you corrected the SSN for example, it is considered a new e-File.

lisacarey5Author

Level 2

SSN, but it is TT that is saying "cannot efile because 5 limit has been reached".

Level 15

As I said above, TT is going to count the number of returns with different SSN