32 Bit operating system

Forum|Forum|2 years ago
November 27, 2023
3 replies
20 views

Hi Turbo Tax do you offer pc version of Turbo Tax 22/23 in a 32 bit operating system. I don't wish to buy a pc just for a 64 bit system. For what I do on a computer 32 system works fine. I have received the Turbo Tax cd.

Best answer by rjs

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

Anonymous_

Level 15

The program is 64-bit and, according to @dmertz, has some 32-bit components.

Regardless, the program is sold in one version only.; 64-bit.

rjs

Answer

Level 15

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

JW7478

Level 2

[profanity removed]

😠

Would have helped if the OS requirement would have been on the "purchase" page.

😠

dotsonmk

Level 2

I have the same issue. I bought turbotax. No indication on the outside that a 64 bit OS was required. Intuit needs to offer a 32 bit version.

fanfare

Level 15

To get your money back you have to include the CD with your refund request.

Maybe you can sell it to a friend.

Critter-3

Level 15

Intuit needs to fix this. How many of us are older. Have 20 plus years of using turbo tax and have a working 32 bit OS. A computer loaded with lots of working apps we use daily. Intuit needs to release a 32 bit 2023 version of turbo tax.

It is not going to happen ... technology moves forward not backwards and it costs too much to keep multiple older versions available.

Those who cannot or will not upgrade have other options. They can use the online option or find another method to file their taxes. I will give you a hint ... all the downloaded DIY options will soon follow the same path if they have not already done so thus jumping to a different company for a short term solution is just that ... a short term solution.