32 Bit operating system

Forum|Forum|2 years ago
November 27, 2023
3 replies
31 views

Hi Turbo Tax do you offer pc version of Turbo Tax 22/23 in a 32 bit operating system. I don't wish to buy a pc just for a 64 bit system. For what I do on a computer 32 system works fine. I have received the Turbo Tax cd.

Best answer by rjs

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

Anonymous_

Level 15

The program is 64-bit and, according to @dmertz, has some 32-bit components.

Regardless, the program is sold in one version only.; 64-bit.

rjs

Answer

Level 15

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

JW7478

Level 2

[profanity removed]

😠

Would have helped if the OS requirement would have been on the "purchase" page.

😠

dotsonmk

Level 2

I have the same issue. I bought turbotax. No indication on the outside that a 64 bit OS was required. Intuit needs to offer a 32 bit version.

fanfare

Level 15

To get your money back you have to include the CD with your refund request.

Maybe you can sell it to a friend.

caseyp2

Level 2

So the intuit solution is to try to force all their customers to spend dollars to upgrade their hardware and operating system. I think a better solution would be to offer a 32 bit version of turbo tax 2023. I know I am not alone in being an older user that does not want to change off a platform I know to an unknown. I believe intuit is going to see sales plummet!!!

Also the online version of TurboTax is almost double the price that you would buy in stores.