32 Bit operating system

Forum|Forum|2 years ago
November 27, 2023
3 replies
27 views

Hi Turbo Tax do you offer pc version of Turbo Tax 22/23 in a 32 bit operating system. I don't wish to buy a pc just for a 64 bit system. For what I do on a computer 32 system works fine. I have received the Turbo Tax cd.

Best answer by rjs

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

Anonymous_

Level 15

The program is 64-bit and, according to @dmertz, has some 32-bit components.

Regardless, the program is sold in one version only.; 64-bit.

rjs

Answer

Level 15

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

JW7478

Level 2

[profanity removed]

😠

Would have helped if the OS requirement would have been on the "purchase" page.

😠

dotsonmk

Level 2

I have the same issue. I bought turbotax. No indication on the outside that a 64 bit OS was required. Intuit needs to offer a 32 bit version.

fanfare

Level 15

To get your money back you have to include the CD with your refund request.

Maybe you can sell it to a friend.

caseyp2

Level 2

I return the 2023 version of turbo tax since a 32 bit version was not available. I think intuit really dropped the ball with the decision to only offer a 32 bit version. I have programs I use all the time I am not willing to replace just to convert to 64 bitOS for one program. H&R offered a 32 bit system so for the first time in over 22 years I will not use TurboTax. When a company makes this type of change you would expect to see in large print on the front of the package a notice of the operating system requirements. You would think the company would have sent out a notice of the change to its existing customers when the decision was made to ditch the 32 bit version.

Same here. I've been using TurboTax for about 20 years and it has always worked fine with 32-bit OS. I am no about to spent the money and go through the trouble to upgrade my computer or buy a new one just to use TurboTax when there other options available. Big mistake, TurboTax. They must be in cahoots with Microsoft.