32 Bit operating system

Forum|Forum|2 years ago
November 27, 2023
3 replies
38 views

Hi Turbo Tax do you offer pc version of Turbo Tax 22/23 in a 32 bit operating system. I don't wish to buy a pc just for a 64 bit system. For what I do on a computer 32 system works fine. I have received the Turbo Tax cd.

Best answer by rjs

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

Anonymous_

Level 15

The program is 64-bit and, according to @dmertz, has some 32-bit components.

Regardless, the program is sold in one version only.; 64-bit.

rjs

Answer

Level 15

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

JW7478

Level 2

[profanity removed]

😠

Would have helped if the OS requirement would have been on the "purchase" page.

😠

dotsonmk

Level 2

I have the same issue. I bought turbotax. No indication on the outside that a 64 bit OS was required. Intuit needs to offer a 32 bit version.

fanfare

Level 15

To get your money back you have to include the CD with your refund request.

Maybe you can sell it to a friend.

dotsonmk

Level 2

Give you a hint ... next year Block will not support a 32 bit either ... they lag behind in the changes a bit to get TT's cast offs like you but they will also change their program as they always do.

You can still use the TT online version instead.

FYI ... WIN 10 will no longer be supported by the end of this year so expect the ability to use WIN 10 to also be discontinued soon. My professional program already warned that the WIN 11 would be required for the 2024 program and was highly suggested for the 2023 program.

So the intuit solution is to try to force all their customers to spend dollars to upgrade their hardware and operating system. I think a better solution would be to offer a 32 bit version of turbo tax 2023. I know I am not alone in being an older user that does not want to change off a platform I know to an unknown. I believe intuit is going to see sales plummet!!!