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Radio button "No" in Energy Efficient Home improvements in Deductions does not save entry. It forces me to file Form 7205 and prevents me from e-filing. Please help.

Please help fix asap. Already paid for e-filing.
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3 Replies
CatinaT1
Expert Alumni

Radio button "No" in Energy Efficient Home improvements in Deductions does not save entry. It forces me to file Form 7205 and prevents me from e-filing. Please help.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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Radio button "No" in Energy Efficient Home improvements in Deductions does not save entry. It forces me to file Form 7205 and prevents me from e-filing. Please help.

I am using the desktop application and not the online version. All updates are current. I cleared cache and cookies, changed browser, tried restart and reboot. Nothing works. I think it is a software glitch. 

CatinaT1
Expert Alumni

Radio button "No" in Energy Efficient Home improvements in Deductions does not save entry. It forces me to file Form 7205 and prevents me from e-filing. Please help.

Try doing a manual update. What is a manual update

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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