Question - why isn't it easier to offer suggestions to TurboTax so they can improve their product?

T_TUserSince2007 · ‎February 21, 2022

It took ten minutes to get to the point of creating an account on their discussion page because it was impossible to find a "leave a comment" or "how can we improve our system" option while actually doing my taxes.

ChondelLO · ‎February 23, 2022

Thank you for letting us know about your experience. Feedback can be provided in the software once you complete your return or you can title your forum question "Feedback" and one of our Moderators will gather the feedback for you.

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Question - why isn't it easier to offer suggestions to TurboTax so they can improve their product?