Purchased wrong tax year

[Tim B1]

I have a disaster relief filing extension for 2022 and tried to purchase a 2022 desktop version but apparently timed out and had to log in again.  When I went back in, I accidentally purchased the 2023 desktop version.  How can I get an exchange or refund?  I won't be using turbotax for 2023 and have no need for the 2023 download.

[DoninGA]

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl